German speaking IT Help desk - Cape Town Verfied

Salary Negotiable Cape Town, Western Cape Cape Town, Western Cape more than 14 days ago 18-06-2018 7:19:54 AM
13-08-2018 7:19:54 AM
In the beautiful city of Cape Town, South Africa where nature will leave you in awe and people leave you smiling, a job opportunity opened for a German speaking IT Help-desk Consultant, you need to provide user support and customer service on company-supported computer applications and platforms. Troubleshoot problems and advise on the appropriate action.

Your key job responsibilities as German speaking IT Help-desk Consultant in Cape Town, South Africa will include:

- Diagnose and resolve technical hardware and software issues
- Research questions using available information resources
- Advise user on appropriate action
- Follow standard help desk procedures
- Log all help desk interactions
- Administer help desk software
- Redirect problems to correct resource
- Identify and escalate situations requiring urgent attention

Requirements for this German speaking IT Help-desk Consultant job in Cape Town, South Africa:

- Fluent in German
- Bachelor’s degree preferred
- Working knowledge of fundamental operations of relevant software, hardware and other equipment Planning and organizing
- Attention to detail
- Stress tolerance

If you meet the above requirements for this German speaking IT Help desk Consultant in Cape Town, South Africa, please send your CV through today!