Health Administrator Assistant – Internal (EKE147)

Fourways
Salary: R 14 000 to R 18 000 basic + incentives + comm + medical hospital cover + life insurance + uniforms

• Phone prospects and quote on various medical aid options
• Following up on information sent and answering all questions client has in order to select the correct plan.
• Processing all new business applications:
? Submitting application
? Ensuring all underwriting requirements are received from client and submitted to Discovery
? Ensuring membership is activated according to SLA
? Ensuring client receives confirmation of acceptance
• Processing all addition of dependent and registration of new baby requests Completing Health FNA’s
• Processing change of broker requests Servicing for all medical aid client’s on our book
? Assisting with claims queries
? Processing changes (i.e. banking details, contact details ext)
? Request of duplicate membership cards o Tax certificate requests
? Authorization queries
? Removing staff from company billing o Employer billing assistance ext
? Resolving debit order queries
? Request of international travel letters
? Processing all Keycare income verification queries on a quarterly basis
• Phoning for appointments
• Following up on quotes sent to client’s
• Handling incoming queries from clients
• Health year-end review with all medical aid client’s on our book
• Seeing client’s and companies for presentation on medical aid options.

Requirements:
• Matric
• Regulatory: RE1 and RE5 preferable
• 120 Insurance related credits preferable