RESPONSIBILITIES:
• Compiling innovative incentive tour itineraries and sourcing the best suppliers per tour and ensuring the group's needs are accurately met
• Accurate quoting and Reservations, ticketing, costing, itineraries.
• Excellent client service - attending to the Group's travel requirements and providing professional service at all times and quick turnaround time) incl. handling client queries and deal with any emergency situations
• Meet all deadlines
• Travel with group (when required)
• Effective organisation of any Foreign Exchange requirements and ensure travel insurance are accurately issued
• Assist with visa requirements
• Assisting and handling the special needs of individuals – breakaway bookings, special meals, requests etc.
• Manage financials (maintain, update and recon)
• Adhering to cancellation policies
• Assisting with Events from time to time
• Work in a pressurized environment
• Happy to work in a small team
• Must be able to work after hours or on weekends (when required)

MINIMUM REQUIREMENTS
• Full understanding of Galileo reservations system (must have Galileo Certificate) and have knowledge of:
o - Manual fare builds
o - Ticketing
o - Group bookings
o - Re-issue / issue in Exchange
o - Cancellations / Automated refunds
• Must have run client files in current job
• Retail travel experience would also be a benefit
• Matric
• Experience (min. 3 years in Incentives/Events)
• Own car (NON NEGOTIABLE)
• Must be able to travel locally and abroad

SKILLS
• Computer literate in MS Word, Excel, Powerpoint and Outlook
• Ability to work under pressure and multi task
• Excellent organisational skills
• Good time management skills

COMPETENCIES
• Creative and out the box thinker
• Able to work independently with little supervision
• Take initiative and meet deadline

NO BEE REQUIREMENT – we are looking for the best person for the job regardless of race and gender