We are looking for an experienced Cloud Services Technical Specialist for a Company in Midrand, JHB.
Purpose of the position:
The Technical Specialist will be responsible for technical support services related to Server Replication and Backup & Recovery Services
Minimum Requirements:
- Matric Certification;
- A minimum 5 years’ experience in the relevant field
- MCITP/ MCSE
Qualifications advantageous:
- EMC certification;
- VMWare certification;
- Veeam certification;
- Double Take certification;
- Other relevant ICT qualifications.
Competencies, Knowledge & Skills:
- Experience in a wide variety of Hardware and Software platforms;
- An understanding of Disaster Recovery and Business Continuity concepts;
- Advanced technical trouble shooting and problem solving skills;
- Working knowledge of LAN/WAN infrastructures;
- Microsoft Server 2003 / 2008 / 2012 Operating Systems;
- Active directory, DHCP and DNS;
- Deep knowledge of virtualization technologies;
- VMWare ESXi, VCenter, HyperV experience;
- EMC backup technologies (Veeam, Avamar & Data Domain, Recovery Point);
- Server replication technologies (PlateSpin, Veeam, Double Take etc.);
- Storage arrays – EMC, IBM etc.
- Knowledge of backup software (Veeam, Backup Exec, Networker);
- Networking – HP & Cisco switches;
- Dell server hardware management (DRAC);
- Fibre fabric switching (Brocade etc.);
- Technical report writing and report interpretation
Duties:
- Shall participate in disaster recovery testing and invocations;
- Installation, configuration and maintenance of various availability offerings (Server replication, Backup and Hosting Services);
- Monitoring and reporting on the various technologies;
- Completion and maintenance of relevant documentation relating to client tests and technical documents;
- Attend client meetings.
Job Requirements:
- Own transport and valid driving license;
- Flexibility to work after hours when required;
- One weekly standby as per standby roster;
- Weekend work may be required based on client tests / invocations / projects;
- Willingness to travel to other sites and offices in South Africa and other countries in Africa;
- Individual will be required to travel to client sites and present to clients;
- Individual will be expected to attend regular technology training within the group and technology partners;
- Required to assist the sales team in pre-sales engagements with clients;
- Must be willing to study and certify in relevant technologies;
- Exposure to a wide variety of technologies and business processes which the individual will be expected to become familiar with;