COMPETENCIES


Project /Practice Management

Creates & executes project work plans and revises as appropriate to meet changing needs & requirements.
Identifies resources needed and assigns individual responsibilities.
Manages day-to-day operational aspects of a project and scope.
Reviews deliverables prepared by team before passing to client.
Effectively applies our methodology and enforces project standards.
Prepares for engagement reviews and quality assurance procedures.
Minimizes our exposure and risk on project.
Ensures project documents are complete, current, and stored appropriately.

Financial Management

Understands P/L models and cost-to-completion projections and makes recommendations accordingly.

Business Development

Identifies business development and "add-on" sales opportunities as they relate to a specific project.
Leads proposal efforts including completing project scoping and LOE assessments.
Effectively conveys our message in both written and verbal business development discussions.

Communication

Facilitates team and client meetings effectively.
Holds regular status meetings with project team.
Keeps project team well informed of changes within the organization and general corporate news.
Effectively communicates relevant project information to superiors.
Delivers engaging, informative, well-organized presentations.
Resolves and/or escalates issues in a timely fashion.
Understands how to communicate difficult/sensitive information tactfully.

Technical Understanding

Understands Internet, online marketing, online strategies, channels to market.
Maintains awareness of new and emerging technologies and the potential application on client engagements.
Ability to understand what projects need unpacking and what tasks are straight forward.
Analyse and map system processes (current state/future state) to support business processes.
Analyse and understanding of data.
Identify and resolve systems, technical and data issues.
Understand the business requirements defined in order to produce systems and functional specifications, used cases, test cases, workflow diagrams and data models.
Produce high quality systems documentation.
Systems Processes: Provide expertise in the modeling/mapping of systems development processes.
Data: Identify what data currently exists, what data needs to be carried over into the new systems and/or analysis around what can be achieved with a new system.
Database: Understand the rules, definitions and best practice around building a database and data warehouse.
Documentation: Produces definitions, process flow documentation, rules and instructions as a basis for the work of designers and programmers.
Testing: Produce detailed test cases to the testers and business analysts and assist in the system and integration testing before handing the system over for user acceptance testing.

PROFESSIONAL QUALITIES

Leadership

Manages the development of team by ensuring that project tasks are in line with each management’s interests.
Inspires co-workers to attain goals and pursue excellence.
Identifies opportunities for improvement and makes constructive suggestions for change.
Manages the process of innovative change effectively.
Remains on the forefront of emerging industry practices.

Teamwork

Consistently acknowledges and appreciates each team member’s contributions.
Effectively utilizes each team member to his/her fullest potential.
Motivates team to work together in the most efficient manner.
Keeps track of lessons learned and shares those lessons with team members going forward.
Mitigates team conflict and communication problems.

Management of Expectations

Manages day-to-day interaction.
Sets and manages management’s expectations.
Communicates effectively with management to identify needs.
Builds a knowledge base of projects, stumbling blocks, objectives, outcomes.

ORGANIZATIONAL RESPONSIBILITIES

Internal Operations

Suggests areas for improvement in internal processes along with possible solutions.
Leads internal teams/task forces
Reviews the status reports of team members and addresses issues as appropriate.
Complies with and helps to enforce standard policies and procedures.

Responsibilities
Direct and manage project development from beginning to end.
Take strategic direction from management, piece together execution team and carry out project.
Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders.
Develop full-scale project plans and associated communications documents.
Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.
Liaise with project stakeholders on an ongoing basis.
Estimate the resources and participants needed to achieve project goals.
Where required, negotiate with other department managers for the acquisition of required personnel from within the company.
Determine and assess need for additional staff during project cycle.
Set and continually manage project expectations with team members and other stakeholders.
Delegate tasks and responsibilities to appropriate personnel.
Identify and resolve issues and conflicts within the project team.
Identify and manage project dependencies and critical path.
Plan and schedule project timelines and milestones using appropriate tools.
Track project milestones and deliverables.
Develop and deliver progress reports, proposals, requirements documentation, and presentations.
Determine the frequency and content of status reports from the project team, analyze results, and troubleshoot problem areas.
Proactively manage changes in project scope, identify potential crises, and devise contingency plans.
Define project success criteria and disseminate them to involved parties throughout project life cycle.
Supervise project team members and contractors, and influence them to take positive action and accountability for their assigned work.
Build, develop, and grow any business relationships vital to the success of the project.
Conduct project post mortems and create a recommendations report in order to identify successful and unsuccessful project elements.
Develop best practices and tools for project execution and management.

Position Requirements

3 years direct work experience in a project management capacity, including all aspects of process development and execution.
Strong familiarity with project management software, such as Microsoft Project.
Solid working knowledge of current Internet technologies and trends.
Demonstrated experience in personnel management.
Technically competent with various software programs, such as Office, Visio, Project, etc.
Experience at working both independently and in a team-oriented, collaborative environment is essential.
Can conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities.
Reacts to project adjustments and alterations promptly and efficiently.
Ability to read communication styles of team members.
Persuasive, encouraging, and motivating.
Ability to elicit cooperation from a wide variety of sources, incl. management, and other departments.
Ability to defuse tension among project team, should it arise.
Strong written and oral communication skills.
Strong interpersonal skills.
Adept at conducting research into project-related issues and products.
Must be able to learn, understand, and apply new technologies.
Ability to effectively prioritize and execute tasks in a high-pressure environment is crucial.
Successful implementation of a number of systems.
Working Knowledge of Visio and/or workflow design tools.
Working Knowledge of SDLC methodologies.