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28 August 2014

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IT Support Manager - Sunninghill

Execz Human Resources Salary Negotiable
  • Recruiter: Execz Human Resources
  • Location: Sunninghill, Gauteng
  • Salary: Salary Negotiable
  • Sector: IT & Telecoms Jobs
  • Job Type: Permanent
  • Date Added: 28 May 2012
  • Applications: 0
  • AA/EE opportunity?: No
  • Benefits: Not Included


Position:



 IT Support Manager



Location: 



Sunninghill



Duration:  



Permanent



Type of Business:



A leader in Africa with global reach, my client is a multi-disciplinary engineering and science consulting company whose dynamic solutions to the continent’s unique challenges have contributed to an unprecedented record of technological excellence



Remuneration:  



Negotiable



Job Description: CORE PURPOSE OF THE JOB



Oversees IT Operations in Gauteng, Planning support functions, taking corrective action, Implementing improvements



KEY PERFORMANCE AREAS




  • Support of in-house software, hardware and operating systems

  • Management and Training of IT technicians

  • Implementation of new technologies and IT concepts.

  • Support MS Office and all common office applications and utilities

  • Remote and mobile user support.

  • Support all varieties of Windows (incl. server) and Linux operating systems

  • Support peripherals (printers, scanners, plotters, etc.)

  • Support common CAD and other engineering applications (installation, configuration, advice, etc.) to ensure optimal usage

  • Ad hoc training of users on Windows application / CAD

  • Network and service monitoring

  • Support company IT infrastructure to ensure minimum downtime

  • Liaise with internal users and external suppliers to provide optimal service



JOB REQUIREMENTS 



QUALIFICATIONS



BSc (Comp Sci) or Bsc(Eng) or NDip (Engineering Computer Systems) / NDip (IT Support Services), or related qualification



Matric with Maths and English



EXPERIENCE:




  • At least 10 years relevant experience since qualification

  • Experience in managing IT Technicians



CORE COMPETENCIES 




  • Self-learner with ability to keep up to date with emerging IT technologies

  • Expert level knowledge of MS Office and all common office applications and utilities

  • General knowledge of IT software and hardware

  • Knowledge of Windows workstation and server operating systems

  • Excellent knowledge of Linux

  • Knowledge of server technologies: in particular tcp/ip, samba, smtp, imap, groupware, ldap

  • Dedicated to providing excellent service, engaging with users, understanding problems and pro-actively seeking solutions.


It is unlawful to employ a person who does not have permission to live and work in South Africa. Unless the advert states otherwise, please ensure you have this permission before applying.

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