Ssystems analysts are solution implementation specialists, responsible for interfacing with clients, understanding their needs and configuring software solutions to meet them.

You will be involved in delivering projects to clients from information gathering, working with a team in designing solutions, solution configuration, system testing, user training, continuous improvement and support.

It is a technical and practical role and will require you to;

Implement and configure our software to our design and client’s specific requirements.
Use our ‘low-code’ applications with SQL databases to build integrated and automated back-end processes with web-based UIs
Execute projects in a dynamic, collaborative, and iterative fashion - providing ongoing tangible benefit
Provide superior customer service to internal and external clients
Develop new concepts, approaches and applying best-practice patterns


Typical daily Tasks performed by a systems analyst at are;

Solution design, build, test, support and improve
Configure and test solutions with colleagues
Involved with unit and end-to-end testing of solutions
Involved in deploying solutions to server environments - Dev, QA, Production
Provide exceptional production support and ongoing improvement
Develop technical designs and documentation
Participate in update, design, requirements and feedback sessions

You should be;

Comfortable using technology and be able to explain it to others
Able to solve problems creatively and efficiently
Quality focussed
Able to manage time well and handle multiple projects simultaneously.
Able to manage job pressure well
Detail focussed as we work with sensitive data and critical business systems
Pedantically accurate
Able to communicate very well with different people - interpersonal, written and public speaking


Our work is satisfying and challenging. And we are stimulated and get excited when we:

Work closely with clients and see our solutions being used successfully
Achieve our project goals together with our team
Develop our technical skills and business knowledge
Contribute, participate and provide input to developing better internal approaches, methodologies and tools
Identify and explore new business development opportunities


We will train, help, assist and develop you to best perform your work and develop professionally. You will be trained and mentored with:

New employee induction to the company
Implementation specialist training program
Introduction into a project delivery team
Ongoing mentorship and coaching with your Team Leader
Support and helping hand from your team, larger analyst group, managers and directors
Ongoing development and training program utilising internal and specialist courses
Regular and formal reviews with the aim of skills development and professional growth
Open and collaborative culture, where everyone is encouraged to contribute


You will be expected to make judgement calls, show responsibility and act professionally. Characteristics and attitudes that we value are;

Professionalism
Being courteous & respectful
Integrity
Willingness to engage with people - learn from colleagues and clients
Enthusiasm, commitment, determination
General interest in applying technology to improve business and especially the financial services environment
Hands-on, organised and very hardworking
Strong sense of responsibility and motivation
Desire to learn and gain knowledge
Graduate - no experience
Software product configuration and support experience an advantage
SQL experience and standard scripting an advantage
Salary R16K-R25K pm cost to company
Performance and salary is reviewed every 6 months

Desired Skills

Sc, B.Eng, BCom or BA (Socio-Informatics), BTech (Information Technology) degree with IT related subjects as majors.
From one of the following universities: UCT, Stellenbosch, CPUT, Wits, Pretoria, North West, Free State, Rhodes, KZN, Nelson Mandela, Johannesburg
With above average results. Guideline is 60% average at university.
Matric results - A or B for Maths HG
Excellent communication skills - interpersonal, written and public speaking