The main purpose of the position is to maintain & grow the company client base through promoting & selling the full product range. It is important that the successful incumbent understands thet they represent the company in all their customer dealings and that they are the key stakeholder & main contact person for the customer into the company.

Primary Objectives

• Maintain and develop relationships with existing customers
• Identify new markets, business opportunities, grow and service existing customers
• Identify clients’ markets and design a sales strategy to fit each clients’ requirements, while advising clients on forthcoming product developments and discussing special promotions
• Gather market and customer information and provide feedback on future buying trends
• Represent company at trade exhibitions, events and demonstrations
• Understand and successfully complete the sales cycle to meet monthly targets
• Provide customer with necessary product support and maintain the relationship between the customer and the service department
• Follow-up with work in progress to ensure customer satisfaction and prompt delivery of goods
• Identifying new markets, business opportunities, grow and service existing customers
• Identify clients’ markets and design a sales strategy to fit each clients’ requirements
• Maintain and develop relationships with existing customers
• Make accurate, rapid cost calculations, and providing customers with quotations
• Gather market and customer information and providing feedback on future buying trends
• Attend product training programmes and study and know the relevant product range
• Escalate problematic issues to the Sales or Product Managers timeously
• Inform the database of new content uploaded on the intranet where relevant
• Manage Database of Credit availability and highlight problems to the accounts department
• Assist with other job related duties as and when required
• Upkeep of general database
• General update and maintenance of all admin and filing

Education and Experience

• Matric
• 2+ years’ experience in a sales environment in a professional organization
• Exceptional Customer Service experience
• Computer Literate

Skills and Competencies

• Strong sales ability
• Not afraid to cold call customers and sell up
• Good communication & Listening Skills
• Telephone Etiquette
• Ability to work under pressure
• Well disciplined’ individual

Accountabilities

• Target, GP and Customer Breadth targets to be sent out monthly and will need to be achieved
• Achieve exceptional ratings in client services
• Sell key components as required by management or PM
• Complete all allocated training
• Review your own sales performance, aiming to meet or exceed targets given
• Drive sales of all company products, by developing, identifying and securing all relevant sale opportunities