Job Description

Conduct training needs analyses to identify and refine training needs based on individually identified learning / knowledge gaps
Develop and maintaining training material / programs and content on a variety of topics for blended learning (classroom, video, eLearning and online learning and simulations)
Develop and design assessment and evaluation tools especially online assessments
Coordinate, administrate, facilitate, assess and evaluate results driven training interventions to benefit various and diverse employees and external parties (where required).
Planning and administration related to all training needs and interventions including the maintenance of training records and relevant data
Market the products and services associated with the company by coordinating and presenting to brokers, prospective brokers, corporate organisations and other stakeholders
Provide support and guidance to learners as part of the business development process
Impart organisational culture to delegates and act as an organisational ambassador
Report, monitor and manage Return on Investment in learning
Display industry knowledge and insight and impart this to delegates
Administer online learning (ELearning, digital learning, simulations and gamification)
Build and continuously improve business relationships with HGR customers
Assist in the compilation of internal and external reports (including Workplace Skills Plan and Annual Training Report) as and when required
Provide input into quarterly board reports
Research and implement best practices in terms of training, evaluation and assessment
Liaise with business/ line with regards to status of training initiatives
Be a subject matter expert for the Systems, Customer Centricity and Product Schools
Establish, implement and facilitate Systems training for new LOB system
Guide and implement changes in the training process aligned with customer needs
Ensure compliance with all relevant and related legislation.
Remain abreast of the developments in the industry, competitor products and other relevant matters
Qualifications, Knowledge and Skills

Grade 12
Related tertiary degree or diploma
Accredited train the trainer, moderator and assessoradvantageous
5 years’ previous experience as a result-oriented Learning & Development / Trainerincluding evaluation and assessment of training interventions
Previous sales experienceadvantageous
Sound IT skills (especially MS Office)
Knowledge of the Skills Development Act, TCF, FAIS requirements
Sound presentation & facilitation skills
Own reliable vehicle and valid driver’s licence
Willing to travel (nationally) as and when required
Storyboarding, Simulations and Gamification experienceand knowledge will be an advantage
· Excellent administrative skills and abilities
· Experience training diverse groups
· Excellent communication skills (written and verbal)
· Assertive, yet approachable
· Highly motivated and self-driven with the ability to motivate others
· Emotional maturity and stability, self-driven, flexible, ability to cope with pressure
· Dynamic person that copes well in a fast-paced, fast-changing environment
· Excellent interpersonal, diplomacy and relationship building skills
· Ability to rapidly understand new material and explain to other parties (at various levels)
· Presentable and well-groomed professional appearance