Lodge Manager

Exclusive 5* Game Lodge - Welgevonden Game reserve Limpopo.

Effectively manage the day to day operations of the 5* Game Lodge consistent with Company Standards.

To achieve optimum financial results and improve on set budget.

Implement policies and procedures, as agreed with the Operations Manager of the Game Lodge Resorts.

To ensure operations, financial controls, standards are being met.

Proven skills & track record in Front of House & F&B management.

Excellent Guest Relations skills required ;  ensuring great  Game viewing & Hospitality Guest experiences.

Innovative and creative

To drive hospitality at the Lodge to new levels

Must be experienced in managing, training, cost control and have strong administrative skills

Relationship building, with staff, guests, the community, the industry (agents and other lodges)

Strong leader who has been in charge of employees before

Formal hospitality degree/diploma preferable

Lateral thinking ability

Must be able to cope under pressure to meet guests needs

Good interpersonal skills and communication with staff and guests

Attention to detail

Diligence and self-motivation to meet deadlines

Willingness/ability to share information and teach and inspire others

Computer and financial skill

Effective leadership & management skills

Plan and manage lodge operations effectively

Drive the broader goals of the group as required by Head Office

Knowledge of OPERA Systems required

Knowledge of Game Reserve Operations required

Computer literate

Able to handle pressure & difficult situations if required

Able to multi task & deliver as required in accordance with company standards

Adherence to all company practices

Leading, training and motivating the team

Drive the lodge’s quality plan and implement all required standards LEVEL Management

SALARY R 20 000 CTC - 13% Provident - Live In Position