MCITP Engineer - Cape Town


Title:      MCITP Engineer

Area:     Cape Town – CBD

Salary:   R15 000 – R20 000

My client is looking for a strong customer focuses, MCITP qualified support technician to join their dynamic team in Cape Town.

The ideal candidate must also display excellent customer service skills specifically telephone manner, writing skills and ability to communicate well with all levels of users.

Technical Requirements

Knowledge of IP networks, routing, switching and firewalls

Microsoft Server 2003 -2008

Small Business Server 2003 – 2011

Microsoft core networking services, Active Directory, DNS, DHCP

Microsoft Exchange 2003 – 2010

VMware

Symantec BackupExec

Windows 7, Vista, XP

Other Requirements

MCITP - essential

Minimum of 5 years working experience in a similar role

Job Responsibilities

Assist clients with any and all computer and network related issues

Log, update and communicate with clients via the support ticketing system

Install and configure PC’s and laptops for clients including new setups, computer migrations, rebuilds etc.

User account and password administration

Application configuration such as email clients or company specific application

Firewall routing rule changes and management of connectivity

Project work – designing, implementing and managing network/server implementations.

Advantageous:

SonicWall

Cisco PIX

Microsoft Exchange 2010

SharePoint Server

Previous experience working with Kaseya and/or ConnectWise

Apple Mac experience

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