Multi Skilled Advisors - Cape Town Verfied

Salary Negotiable Cape Town, Western Cape Cape Town, Western Cape more than 14 days ago 12-04-2016 9:55:16 AM
10-05-2016 9:55:16 AM
At Webhelp SA we have an exciting opportunity for Customer Service Advisors! Do you have call centre or Retail experience? Do you have experience with Webchat/Livechat, Emails, Airline bookings, Returns, Sales? Then we are looking for YOU! We are recruiting for numerous campaigns, so if you have experience, meet the criteria, then please send your CV today.

Minimum Requirements:

Ability to work shifts essential
Matric Essential
Clear credit record
Clear criminal record
Minimum 9 months Call centre or Retail experience
Computer literacy essential

Behavioral Competencies:
Communication - The ability to verbally exchange information and compose written material in a clear and concise manner for the audience
Customer Service - Makes customer issues their own by taking full responsibility and ownership of these in order to resolve them.
Adaptability - The ability to adjust to change within the working environment, while maintaining effectiveness.
Attention to detail - Checks accuracy of information before communicating it
Business Writing - The ability to compose written materials in a clear and concise manner appropriate for the audience