KEY RECEIVERS OF THE OUTPUTS OF THIS ROLE / STAKEHOLDERS
Customers; Suppliers; Medical Aids; Prescribers
1. JOB REQUIRED KNOWLEDGE
Dispensing knowledge
Knowledgeable with regard to pharmacy legislation
Knowledge of financial management principles and systems
2. JOB REQUIRED SKILLS
Computer literacy – Basic MS Office skills
Knowledge of dispensing systems and ordering systems
3. EXPERIENCE
No experience required. Management experience will be advantageous
4. FORMAL QUALIFICATIONS (If applicable)
B.Pharm degree
Registered as a pharmacist at the pharmacy council (SAPC)
INDIVIDUAL
1. Dispensing
2. Participation in company initiatives (BBB) ie Performance on evaluation criteria
OPERATING RESULTS ACHIEVED THROUGH DELEGATED TASKS
3. Pharmacy administration
4. Housekeeping
5. Stock control
6. Customer service
7. Sales
8. Compliance
MANAGEMENT
9. Operational work planning, priority setting and scheduling
10. Operational performance monitoring
11. People and enabling capacity management / Resourcing
12. Manage cross functional relationships e.g. with prescribers, suppliers, Head Office, Store manager, Cash office
13. Resolve escalated operational issues
14. Budget management
LEADERSHIP
15. Staffing decisions
16. Developing and tutoring of staff, interns and assistants
17. Motivated and discipline team
COMPETENCIES
Essential
? Deciding and initiating action
? Leading and supervising
? Working with people
? Adhering to principles and values
? Relating and networking
? Presenting and communicating information
? Applying professional and technical expertise
? Analysing
? Learning and researching
? Planning and organising
? Delivering results and meeting customer expectations
? Following instructions and procedures
? Coping with pressures and setbacks
Desirable
? Persuading and influencing
? Writing and reporting
? Adapting and responding to change
? Achieving personal work goals and objectives
? Entrepreneurial and commercial thinking
Relevant
? Formulating strategies and concepts
Low relevance
? Creating and innovating
