Receptionist/Customer Relationship Administrator - Cape Town Verfied

Salary Negotiable Cape Town, Western Cape Cape Town, Western Cape more than 14 days ago 18-01-2017 9:03:23 AM
15-02-2017 9:03:23 AM
A well-recognized company, based in the CBD of Cape Town, requires the service and expertise of a Receptionist/Customer Relationship Administrator in the Construction industry. The candidate should ideally reside in or around Cape Town CBD. Further requirements for this position, are:

EDUCATION AND EXPERIENCE:

- Matric/Grade 12.
- A relevant diploma/higher education as well as experience within the Construction industry, will be an advantage.
- Prior experience in Customer Relationship Management will be an advantage.

KEY PERFORMANCE AREAS:

- Answering and screening of calls.
- Assisting clients with queries or directing calls to relevant division.
- Generate Customer Relationship profile for all new clients.
- Assist walk in clients.
- Providing general office support by arranging meetings, taking minutes for meetings, etc.
- Assist divisions in general administration duties.
- Providing PA duties to Managing Director.

To do this role, you will need to:

- Have excellent organizational skills.
- Excellent communication in English and Afrikaans.
- Be an effective communicator with excellent telephonic manners.
- Pay close attention to detail.
- Have good people skills.
- Be creative and resourceful.
- Work well under pressure.
- Be willing to learn and master the Customer Relationship database and effectively manage the functionality of the software.
- Computer literate with in-depth knowledge and understanding of the Microsoft Office environment.
- Be presentable, as this position will be the face of the company.

Should you meet the above mentioned requirements, please send a summarized CV [maximum 4 pages] plus a cover letter with the subject: Receptionist/Customer Relationship Administrator. Applications must include valid references. If you do not receive a reply within 14 days of submitting your application, please consider your application to have been unsuccessful.
Closing date of applications: 31 January 2017
Salary - Negotiable