Our client is current seeking a passionate, hardworking and motivated individual to join their dynamic team.

Main purpose
• Dealing with client queries and complaints on all levels in a competent, efficient and professional way
• Up-sell existing policies

Minimum Requirements
• Minimum Matric qualification or equivalent qualification
• FAIS and RE accreditation is essential based on date of employment within the financial industry
Experience
• Extensive Sales and Retentions experience is essential
• Previous call centre experience – preferably in a client centric or sales environment
Skills and Competencies
Attitudes:
• Strong Sales ability
• Client service oriented
• Confrontation handling
• Attention to detail/Quality oriented
• Deadline and results oriented
• Enthusiastic and passionate about the job and the company
• Time Management
• Teamwork/Collaboration
• Judgment/Problem solving
• Adaptability
• Integrity
• Tolerance for stress
Skills:
• Selling skills
• Retaining Skills