Ingeli Forest Resort is seeking to employ an experienced Rooms Divison Manager to join our team.Complete Management of front office & Reservations DepartmentReview all related departmental policies and proceduresEnsure all relevant policies and procedures are adhered to within assigned departments.Stock control within the departments assigned.Human resources and training of new and existing STAFF.Career development for STAFF within departments.General GUEST relations, to meet and exceeded GUEST expectations consistently.Handling of all GUEST complaints and problems.Daily, weekly and monthly management reports.Daily Yielding of ratesRate mixes checkedInput into the preparation of the annual budget of the hotel.Daily cost control in all the responsible departments.Manage and monitor all GUEST ledger and House account balances daily.To ensure that safety and security procedures are maintained dailyCheck Rates / Rate VariancesProvide assistance to the General Manager