Sales and Service Representative for Hydraulic and Industrial Hoses and fittings Industry

Summary of position

The principle objective of the Sales and Service Representative is to encourage maximum sales of the Company’s products in the assigned regional territory and/or customer listing, in accordance with policy laid down. The incumbent is to ensure customer requests are professionally handled by providing accurate product information and price quotations to customers.

At all times build prestige and goodwill for the company and implement an account management plan to develop a positive long-term relationship with assigned accounts.

Summary of duties

•Develops annual sales plan, including sales budgets, promotions, and account management activities.

•Collate customer, competitor and market information as basis from which to set goals for the effective growth of the company.

•Develop a sound knowledge of the territory/customer base and its potential.

•Protect and maintain existing business and obtaining new customer business either directly or indirectly.

•Submits sales activity and forecast reports to Branch Manager / National Sales Manager.

•Maintain daily planner & diaries/day books and record all information on Microsoft Outlook.

Respond immediately to customer inquiries/information needs and provides positive, courteous service to customers.

•Ensure client awareness of how the Company operates and the services and products available to them.

•Assists customer in preparing/processing credit applications and seek approval from the Branch Manager / National Sales Manager / General Manager on pricing / payment terms prior to submission to the credit department.

•Aim to achieve or exceed set sales target monthly and annually.

•Perform any other duties as assigned by management.

Service existing clients on a weekly basis.

•Develop new business through calling on new potential clients.