Sales Coordinator/ Administrator

We are a book distribution and retail company, with our Head Office based in the Southern Suburbs.

The successful candidate will be responsible for meeting a monthly and annual sales target, liaising with sales reps, updating price lists and website, liaising with clients and invoicing of clients.

Key Responsibilities:

· Handling a high volume of customer enquiries whilst providing a high quality of service to each caller.
· Writing up accurate and grammatically correct sales correspondence.
· Tracking sales orders to ensure that they are scheduled and sent out on time.
· Effectively communicating with customers in a professional and friendly manner.
· Ordering and ensuring the delivery of goods to customers.
· Supporting and liaising with the Sales reps
· Carrying out administrative tasks such as data input, processing information, completing paperwork and filing documents.
· Contacting potential customers to arrange appointments.
· Speaking with customers using clear and professional language.
· Resolving any sales related issues with customers.
· Completing the administrative needs
· Making follow-up calls to confirm orders or delivery dates.
· Responding to sales queries via phone, e-mail and in writing.
· Updating price lists
· Updating information on the website
· Invoicing clients

Minimum requirements & skills:

· 2 - 3 years sales administration experience
· 1 – 2 years processing of invoice experience on PASTEL
· 35 to 40 wpm
· Be able to use own initiative
· Book Knowledge
· Accuracy and Attention to detail
· Be able to work in a warehouse environment
· Be able to work under pressure and to deadlines
· Outgoing personality
Special Requirements:

· This position requires some travel so candidate must be able and willing to travel.
· Own car