N6 / National Diploma in Mechanical Engineering and / or a BSc Mechanical degree and / or B. Tech (Mechanical); trade papers or exposure to formal workshop training; or equivalent country specific qualification
Minimum 2 yrs experience in a Mechanical Engineering-related Service & Sales.
Computer literate (MS Office);
Self-starter and highly motivated;
Fluent in English: ability to compose own correspondence in English; (e.g. letters, reports, proposals, quotations); Ability to communicate in Afrikaans will be an advantage.
Valid driver’s licence – no endorsements;
Ability to travel extensively at short notice.
Residing in Western / Eastern Cape region is essential.
Previous/current experience in a Bearings and Power Transmission industry
Machine Reliability – Condition Monitoring
The ideal candidate will demonstrate the following attributes and skills:
Perseverance and positive attitude.
Ability to work under pressure.
Decision making and mechanical problem solving techniques
Ability & Talent to engage with customers commercial & technical depts.
Maintain the corporate image.
Ability to deliver presentations to customers at all levels in the organisation.
Self-motivated and initiative to achieve objectives, with minimal supervision.
Work well with a team environment.
Maintains contact with existing customers to contribute to the maintenance and development of long term relationships;
Provides service and sales support to customers to ensure that any issues are actioned effectively;
Provides technical solutions to prevent and resolve application performance problems and thereby maximise operational uptime for strategic customers;
Develops training programs and provides technical training services to internal and external customers to build knowledge on the application and maintenance of products;
Maintains close links with all internal teams to ensure that any changes or issues are actioned effectively (including warranty and quality);
Extends range of product or service relationships with major end-user customers to grow revenue;
Develops plans and proposals to meet customer needs and achieve revenue objectives;
Promotes and presents ideas and proposals to major end-user customers;
Promotion of Timken products aligned with the sales effort;
Increased generation of sales through services provided and collaboration with sales team and other areas.