• Sales, lead generation and any follow-up work necessary to ensure sales and/or the sign up of n ew customers onto Service Level Agreements.


• Lead generating tasks can include telemarketing and cold calling.


• The briefing of technicians, managers or quoting agents pre- and post-sale. Managing existing client accounts and maximizing opportunities.


• Putting together quotes and proposals.


• Key responsibilities: keeping in touch with clients and managing their expectations


• You will give your manager a daily status update and must approve any leave with him/her. 


• Customer facing ICT Solutions Sales – SMB /LCA Market (Tier 1 Products / solutions only:  Infrastructure & Data centre solutions ; End-User Computing – Hardware and software;  Voice and Connectivity Solutions; Cloud Services Solutions, )


• Attain targeted sales goals and performance through effective market development activity


• Develop, drive, maintain and document account strategies


• Develop and execute appropriate account contact plan


• Early identification of service/technical issues and respond with appropriate escalation and remedial plan


• Identification of new opportunities to increase and maximise profit


• Work closely with technical team to Develop innovative solutions to business problems


• Must be a hunter and be able to generate and secure own leads/new clients from start.
  
  

GENERAL OBLIGATIONS & RESPONSIBILITIES BE RESPONSIBLE FOR

• Assisting ICT Co. in securing business in new and existing clients.


• Ensuring customer satisfaction


• Achieving given quota and exceeding this if possible


• Developing and managing documentation associated with the delivery of sales, services,

             And maintenance proposals

• Assist in strategic planning & ICT Co. initiatives from time to time

It should be noted that travel may be required at times, including international travel, whether for training or service engagements.