Job Description:
SCCM Engineer

Duties:

You will be responsible for the monitoring, recording, diagnosing, reporting, escalation and management of Active Directory environment across a global deployed infrastructure base.
You will be required to fulfil an operational proactive role to ensure that future incidents are prevented and current incidents are resolved or escalated through the relevant processes.
You will develop a basic understanding of our Enterprise Services customer’s business, crucial project management and administration abilities such as report writing, as well as being proficient in operational documentation with attention to detail.
You will be required to manage, diagnosing and restoring items in Exchange servers.
You will be required to share and grow the proactive requirements of the role by adding visibility and improving the current monitoring systems and sharing with the wider team.
You will be required to troubleshoot OS specific errors, and be involved in the deployment of Microsoft patches during patching weekends.
You might be required to assist with Enterprise stand-by on a rotational basis.
Maintain customer SCCM & SCOM environments.

Requirements:

· SCCM & SCOM Experience essential

· A degree/diploma in Information Technology

· Active Directory Experience

· Microsoft Exchange 2010/13 Experience

· O365 Experience

· Active Directory and Microsoft Exchange integration with Airwatch

· Understanding of cloud technology and integration with O365, Google, iCloud

· Own vehicle and drivers licence essential

· Good English language skills

· Able to be a good team player, because we need you to comfortably interact and liaise with management, co-workers and clients alike

· Able to have an investigative nature - to be able to spot risks and resolve issues quickly and with the minimum disruption to our client's business

· Able to work independently and within a team is key

· We need you to drive the successful operation of our clients’ systems forward

· You must begin to specialise in a particular field of either technology, vendor or product whilst maintaining a broad technology understanding

· Finally, we care about the clients, our colleagues and the environment and we want you to do the same