Support Engineers! A very exciting vacancy exists with international exposure! Do you have a passion for customer support and experience with Mimecast, TCP/IP, DNS and Office 365? Bring your MCSE and ITIL qualifications, your upbeat spirit to fit into the team and let’s move you into a fast growing career with so many development options – the sky is the limit!



Qualification:

MCSE or Certifications in any of Exchange 2010 / 2013 or Exchange Online / Office 365



Skills & Experience:

At least 3-4 years in implementation and support of Office 365 / Exchange Online

Experience and knowledge of email archiving such as Mimecast and MessageLabs



Job Description:

You will be responsible for incident investigation and resolution working within the ITIL framework. Monitor and use automated tools. Root cause analysis for complex issues. Creation and review of documentation that assist the team in their day to day work. You will be exposed to fun, challenges and a great team spirit!