Category

Gaming

Job Title

Senior Duty Manager  - Harvest Charcoal Grill

Location

Kimberley

Remuneration

TBA

Application Closing Date

25/04/2012

Key Duties & Responsibilities

Managing line staff as per the companies policies and regulations

Maintenance of all control systems / programmes

Conducting relevant Stock takes

Control and manage assets.

Monitoring of stock rotation

Quality controls on both food and beverage products

Maintaining hygiene and walk through scores audited by Client between 92% and 100%.

Maintaining good guest relations

Maintaining all service standards as set by the company and its client

Managing and improving staff productivity

Assisting with the planning of staff rosters, complementing business levels and service level agreements.

Conducting of pre-shift briefings

Time and attendance monitoring.

Maintaining sound financial control of all expense lines, payroll and revenues.

Assisting with the drafting and implementation of departmental strategies, profit improvement plans& promotions

Effective management of Employment Relations within the work place.

Ensuring that all employees of the company have the necessary skills to perform their duties, by using the aid of the training facilities made available by the company. Updating the training department of any educational setbacks that may occur within the operation.

Skills, Experience & Educational Requirements

Strong leadership and management skills

Ability to work independently and delegate duties appropriately

Computer Literacy in MS Office and Micros is essential

Ability to lead the line staff compliment

Customer service focus

Experience in rigid control procedures

Excellent interpersonal and communication skills

Ability to manage staff development in partnership with the training officer

Ability to act as a liaison between senior management and staff

Ability to marry operational tasks with administrative tasks