Senior Duty Manager Harvest Charcoal Grill - Kimberley
Senior Duty Manager - Harvest Charcoal Grill
Application Closing Date
Key Duties & Responsibilities
Managing line staff as per the companies policies and regulations
Maintenance of all control systems / programmes
Conducting relevant Stock takes
Control and manage assets.
Monitoring of stock rotation
Quality controls on both food and beverage products
Maintaining hygiene and walk through scores audited by Client between 92% and 100%.
Maintaining good guest relations
Maintaining all service standards as set by the company and its client
Managing and improving staff productivity
Assisting with the planning of staff rosters, complementing business levels and service level agreements.
Conducting of pre-shift briefings
Time and attendance monitoring.
Maintaining sound financial control of all expense lines, payroll and revenues.
Assisting with the drafting and implementation of departmental strategies, profit improvement plans& promotions
Effective management of Employment Relations within the work place.
Ensuring that all employees of the company have the necessary skills to perform their duties, by using the aid of the training facilities made available by the company. Updating the training department of any educational setbacks that may occur within the operation.
Skills, Experience & Educational Requirements
Strong leadership and management skills
Ability to work independently and delegate duties appropriately
Computer Literacy in MS Office and Micros is essential
Ability to lead the line staff compliment
Customer service focus
Experience in rigid control procedures
Excellent interpersonal and communication skills
Ability to manage staff development in partnership with the training officer
Ability to act as a liaison between senior management and staff
Ability to marry operational tasks with administrative tasks