Position: Senior IT Engineer
Area: Midrand - Gauteng
Type: Permanent position
Salary: R40 000 – R50 000 CTC p/m neg on experience
Benefits: Medical aid subsidy, group benefits, laptop & cell phone allowance
CV deadline: 18 September 2017

Kind request: Send a WORD format CV, NOT a PDF format CV.

NOTE: A certified Matric certificate, ID copy and highest related qualification should be submitted on request
If you do not receive feedback in two weeks after the deadline, the consider your application as not successful

Requirements
• 5 years’ IT working experience
• 3-5 years Network Experience
• Experience of network monitoring tools
• Advanced experience on FCAPS and related standards such as SNMP,WMI and syslog
• Advanced experience of TCP/IP (Packet tracing and Sniffing)
• Excellent client relationship and communication skills.
Beneficial Skills
• A+ and N+
• Linux RedHat and Ubuntu
• Windows Operating systems
• ITIL
• VOIP
• Ixia
• Dell
• Super Micro
• CCNA
• Mikrotik
• Netscout (Fluke)

Responsibilities
• Assist Operations Manager in mentoring teams
• Work with various clients & compile advanced client reports
• Interpret management systems information for improvement & risk
• Perform special investigation based on customer requirements
• Technical training & support of clients on management systems
• Consultation on "Information about IT" to improve IT environments.
• Resolution of technical problems.
• Independent task completion, report presentation & client recommendations
Testing:
• Release note of changes, new functions and bugs compiled.
• Request ticket updated according to status.
• System tested holistically.
• Implement patch/release/hot fix to client according to maintenance slot.
Audits and investigations:
• Audits planned and performed based on customer requirements.
• Feedback on findings provided to client/ analysis & interpretation to client
• Special investigations performed based on customer requirements.
• Feedback on findings provided to client/ Analysis and solutions
Operations:
• All requests logged and assigned via RT acted on and updated.
• Monitoring and configuration of business impact and other composite relationships.
Teamwork
• RT (ticketing system) maintained
• Mentor junior engineers and other technicians/ developers.
• Sound conflict management
• Monitoring of client infrastructure
• System administration tasks performed.
• Technical training and support of customers on management systems