Senior IT Engineer – R40 000.00 to R 50 000.00 CTC – Midrand
Our client who are passionate about the innovative pursuit of excellence in providing end-to-end IT management and consultative IT services are currently recruiting for a Senior IT Engineer. The successful candidate will be part of a team in a highly pressured environment and possess excellent leadership skills. The incumbent would work closely with the operations manager and must have a passion for technology, be a self-starter with strong entrepreneurial skills, and capable of building lasting client relationships. Excellent career prospects and opportunity for personal and technical growth at this dynamic organisation.

Job description:
? Work with multiple clients
? Assist Operations Manager in managing team to optimize team deliverables
? Compilation of advanced reports.
? Analysis and interpretation of information from management systems to identify areas of possible improvement and risk.
? Plan and perform special investigation base on customer requirements.
? Technical training and support of customers on management systems and/or areas of specialization.
? Provide consultation on the use of "Information about IT" to improve or optimize IT environments.
? Monitoring and configuration of business impact and other composite relationships.
? Advanced identification, analysis and resolution of technical problems.
? Independent completion of task, presentation of reports and making recommendation to client.

Reporting:
? Advanced reports compiled.
? Advanced identification, analysis and resolution of technical problems.
? Info of management systems analysed, interpreted to identify areas of possible improvement or risk.
? Monthly/ ad hoc reports compiled according to client requirements.
Testing:
? Release note of all changes, new functions and bugs compiled.
? Request ticket updated according to status.
? System tested holistically.
? Implement patch/release/hot fix to client according to maintenance slot.
Audits:
? Audits planned and performed based on customer requirements.
? Feedback on findings provided to client.
? Data of findings analysed and interpreted.
? Data presented to client.
Special Investigations:
? Special investigations planned and performed based on customer requirements.
? Feedback on findings provided to client.
? Data of findings analysed and interpreted.
? Workable solutions proposed.


Teamwork:
? Ticketing system maintained.
? Guidance provided to junior engineers and other technicians, as well as input to developers.
? Conflict handled appropriately with tact and without delay.
? Constant monitoring of client infrastructure ensured.
? System administration tasks performed.
? Database of monitored objects maintained.
? Technical training and support of customers on management systems and/or areas of specialization.
? Independent completion of tasks, presentation of reports and making recommendations to clients.
? Health check alerts actioned.

Requirements (Knowledge and Qualification):
? A+
? N+
? Linux RedHat and Ubuntu
? Windows Operating systems
? Advanced knowledge on TCP/IP
? Advanced knowledge on FCAPS and related standards such as SNMP, WMI and syslog
? VOIP
? Ixia
? Dell
? Super Micro
? A minimum of at least 8 years IT experience
? At least 6 years IT network experience
? Good knowledge of network monitoring tools
? CCNA
? ITIL
? Mikrotik
? Netscout (Fluke)