Looking for a Senior Consultant (Marine and Offshore) for a Corporate Travel Company.
Shift work will be required.

Qualifications, experience and knowledge:
Matric and Travel Diploma
Minimum 6 years’ experience with at least 4 being in a senior role in a similar organisation
Beginners, intermediate and advanced fares course
Ticket reissue course
Ticketing course
Super user courses
Business with charm and savvy
Customer service course
Sound geographical knowledge
Sound visa knowledge

Duties:
Knowledge and work on the Amadeus/Galileo GDS
Issue full domestic and international reservations including hotel, car, air, transfer, B&B etc.
Accurately complete all reissues
Ability to complete all refunds accurately
Ensure corporate fares are utilized
Limited QC rejections
Ability to accurately conclude multi-sector/round the world reservations
Alignment to all polices/procedures
Fully conversant with the paperless procedure
Full alignment to the Standard Operating Procedures
Full understanding of the SOP manual
Fully conversant with preferred partners
Ability to update all travelers profiles client
Ensure that all fees are correctly charged at time of ticketing including invoicing and referral bookings
No tickets to be on the uninvoiced ticket list
All ECC charges invoiced out the following day
All vouchers correctly issued and emailed to the client and supplier
Cost conscious
Understanding and adhering to the clients’ travel policies and procedures
The ability to advise the solution to the problem
A client centric mentality, with consistent extra mile service
Ability to build relationships with clients
Immediate attention to any client complaint
Adhere to turnaround times
Attendance of company meetings and functions/team building
Building and maintain multi- level relationships
Networking at industrial related events
Team player