Senior Support Engineer\Technical Consultant – Rivonia (Sandton)
One vacancy exists for the position of Senior Support Engineer at a large IT Company
Salary: R25 000 – R40 000 dependent upon qualifications, experience and skill level.

Remuneration Includes - Medical aid (50% paid by company, 50% by employee); Reimbursement for company travel; Overtime pay in the form of commission; Company provided laptop.

Qualifications Required:
Matriculation certificate.
International MCSE or MCSA (on Windows Server 2012 R2 or later) a requirement.
Windows Server 2016 advantageous.
A+, Server+, N+, Security+ or similar qualification an advantage.
Additional certifications advantageous.
Minimum of 4 years’ experience in Senior / Consulting roles
Knowledge of backup solutions like Backup Exec, Windows Backup, Altaro and similar applications (configuration, use and advanced troubleshooting).
Experience with remote support applications (e.g. Team Viewer).
Advanced knowledge of Active Directory / Exchange / Office365
Advanced knowledge of Firewalls, NATs & Routing.
Experience with server maintenance and health checks on Windows Server.
Experience with the configuration and administration of Office 365.
Working knowledge of PowerShell.
Working knowledge of Storage (SAN, NAS, DAS)
Excellent knowledge of hardware components and hardware troubleshooting procedures (desktop and server).
Excellent knowledge of server hardware systems such as RAID.
Excellent knowledge of Virtualization. (Hyper-V / VMWare)
Advanced knowledge of TCP\IP networking is required.
Advanced knowledge of server software and systems.
Experience with configuring switches and wireless access points.
Project deployment and implementation experience is a necessity

Duties include, but are not limited to:
Install, configure and support all Microsoft operating systems.
Install, configure and support Hyper-V / VMWare
Install, configure and support Microsoft Office and other Microsoft application software (desktop and server).
Advanced hardware installation and troubleshooting (desktop and server).
Advanced troubleshooting on all IT related equipment.
Respond to and resolve support calls at customer sites.
Design solutions based on best practises and in accordance to the customers’ requirements.
Design, Scope & Implement AD / Exchange / Office365 migrations.
Remote administration of servers and workstations.
Compile desktop and server configuration documentation for client sites.
Execute orders and follow up service and repairs with external suppliers.
Identify possible sales opportunities during client visits.
Maintain and advocate the company standards & procedures.
Raise security awareness
Mentoring and guiding the support team.
Handle escalations.