Pienaar Sithole & Associates has an exciting opportunity for a Senior Systems Administrator. The successful candidate will be required to provide administrative systems solutions.
Qualifications and experience
• Information technology qualification
• At least 3 years of professional experience in a similar role
• Excellent understanding of TCP/IP and network communications
• Knowledge and experience with SQL
• Database Administration – ensuring security and reliability
• Debt collections or call centre support experience (advantageous).

Duties/Responsibilities:
• Management of the network infrastructure
• Ensuring the maintenance and management of the database
• Ensure a successful implementation and rollout of various modules of the Collection System.
• Ensuring equipment interface setup and maintenance.
• Valuating user needs and system functionality and ensuring the system requirements are adhered to
• Maintaining current and accurate inventory of hardware, software and technology resources.
• Coordinating with the third party developers regarding maintenance, assignment of software development priorities and system issues
• Coordinate with voice and data service providers regarding assigning priorities and upgrades to current infrastructure
• Providing training on new developments on the collection system

Knowledge:
• Windows server and desktop environment
• MS SQL
• Voip environment
• Active directory
• Office product knowledge
• IT best practices for change control.

Attributes required:
• Solutions-oriented, can-do attitude and high energy
• Demonstrates a passion for optimal systems and simple procedures.
• Strong analytical and critical thinking, using data to make informed decisions
• Ability to trouble-shoot
• Ability to interact professionally with internal and external people