To integrate the knowledge and experience of a Technical Service Representative into the
Sales and Marketing activities and tactics of the Mpumalanga region by the demonstration of leadership in
providing and/or coordinating a complete spectrum of technical services to the customer plant and design
engineering interface associated with avoidance and resolution of all problems relating to product quality and
performance.
The resulting customer relationships are then leveraged to promote bearings and related products
and/or services to selected key customers and to support through technical consultation, various bearing and
service business development tactics of specific strategy industries. Developing broader commercial
opportunities at both existing and new customer's to ensure that Timken takes full advantage of these
opportunities in order to strengthen customer relationships and grow the business
To provide analysis, product design, application engineering services, engineering document control and failure
analysis within AS9100 and company specific procedures (where applicable), to products that are the responsivities.
Position Requirements:
At least 5 -8 years’ experience in a related Service & Sales function within a manufacturing/industrial
industry.
Strong aptitude of mechanical systems - ability to read mechanical engineering drawings and suggest
application recommendations.
Understand & speaks segment technical language
Solid market and sales knowledge of the Mpumalanga region.
Ability & skill to engage with customers commercial & technical depts.
Ability to deliver presentations to customers at all levels in the organisation.
Self-motivated and initiative to achieve objectives, with minimal supervision.
Experience in an American multinational company will be helpful.
A strong personality, balanced with excellent diplomacy and influencing skills.
Flexibility - willingness to travel to 60% of the time locally.
NB: The position will be based in Mpumalanga (home office based). Candidates must reside in
Mpumalanga (preferably in Middleburg / Witbank area) or willingness to relocate to Mpumalanga.