Service Technician - Capital Equipment
Pretoria, Gauteng
R10000 - R13500 p/month + Comm. + Standard Benefits

Company vehicle for business use is available during office hours.
Commission can be earned, once target is achieved (paid quarterly)
Company benefits (7.5% of base salary to Pension, 50% of Discovery mandatory)

Position Description:

The Service Technician is required to support all Technical Service Functions in the Pretoria, Gauteng. This will include but not limited to Faultfinding/troubleshooting & Repairs on all of our clients equipment. Maintaining strong customer relations is essential. High efficiency is required in call out turnaround times and in driving technical assessments, improve on customer satisfaction, maximize customer retention and increase profitability.

Essential Duties and Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirement list below are representative of the knowledge, skill, and/or ability required.
• Adequate stock control on service parts.
• Maintain company vehicle in good condition.
• Maintain Log book for vehicle mileage.
• Install systems to full working capacity.
• Completion of daily activity reports, job cards.
• Maintain warranty procedures and repairs.
• Assist in any service related queries at site of customers.
Plan weekly visits and schedules to Hospitals
Maintain customer relationships
Attend call-outs
• Assist Sales Representatives when commissioning.
• Assist with IPC and PAC system repairs.
• Regular travelling out-of-town, attending to service related queries.
• Adhere to safety and quality standards on all our clients products.
• Meet service revenue targets.
• Promote service contracts.
• Assessments in hospitals
• Selling of parts and accessories to achieve sales targets.

Qualification (Knowledge, Skills and Abilities):

To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position.
• Minimum of Grade 12 or equivalent.
• Relevant tertiary qualification will be an advantage.
• Technical and mechanical mindset.
• Good commercial acumen.
• Basic computer literacy skills in MS Excel and Outlook.
• Valid driver’s license (Code 08/EB) and PDP would be an advantage.
• Minimum experience in driving company vehicle of at least 2 years.
• Ability to work independently. Excellent time management skills.
• Excellent communication skills.
• Understanding of our clients products.
• Attention to detail.
• Customer Service Orientated.
• Organized.
• Available after hours on adhoc basis.
• Available to travel nationally for several days.

Skills and Attributes
• Energetic
• Team worker & player
• Excellent time management skills
• Solid business acumen
• Adhere to dead lines
• Punctual

A full assessment will be part of the search and hiring process.


*Note to all serious applicants

Please forward me your updated detailed resume (in MS Word format if possible) with as many supporting documents as possible:

• Secondary Education (Matric)
• Tertiary Education
• Other Qualifications & Achievements
• Copy of ID
• Valid Driver’s license
• Latest salary advice
• Reference letters / Letters of Endorsement
• Recent photo (Head & Shoulders)
• Detailed cover letter (work experience, skills, etc.)

Also included in your resume must be the following:
• Current Salary & Benefits versus Expected Salary & Benefits (Total Cost to Company) - Detailed
• Availability (Notice period)
• Reason for leaving
• Relocation: Yes / No
• Full contact details