Main purpose of the job:

To plan, direct, manage and coordinate warehouse activities of a critical large scale operation in support of the company’s customer service objectives while complying with all relevant legislations. Integrate objectives with an established group of service provider business partners. Lead and direct operational planning and execution, manage senior warehouse team personnel, logistics systems and direct daily operations. Continuously drive efficiency improvements and management of execution as measured through the adherence to plan, whilst driving down warehousing cost.

Key Accountabilities & Performance Indicators:

• Plan and coordinate the daily activities of the warehouse team through an optimised operational structure, agreed job descriptions and established measures of success.
• On a daily basis analyze operational execution results, understand the reason for deviations and action corrective measures in a collaborative manner
• Continuously develop and drive strategies in collaboration with all internal and external stakeholders to achieve all required performance indicators
• In conjunction with the national optimisation team investigate and study leading edge solutions to further improve performance results and maximize customers service experience
• Ensure adherence to OHS ACT, BCEA legislations and use the company’s disciplinary guidelines as a medium to drive improved results
• Ensure that the company is professionally represented by its ambassadors (warehouse staff relevance) through training, dress code rules and other relevant interventions
• Nurture a mature and motivated staff complement through continuous training and engagement forums, interacting with staff at all organisational levels
• Build a collaborative relationship with the regional and national sales teams to ensure the relationship drive the company’s customer service objectives with a mature ability in finding the balance between customer service and a highly cost and efficiency driven environment
• Build and maintain sustainable relationships with all customers to ensure warehouse efficiency measures and cost achievement results are at optimal levels
• Manage and control warehouse cost through analysing daily, weekly and monthly performance measurements and management reports
• Monitoring and management of product storage, and waste (losses, obsolescence, dumps, and related costs)
• Ensure customer service excellence by storing and loading quality products through proper cold chain management.
• General site maintenance and housekeeping
• Statistically analyze movement per SKU to optimize storage location and warehouse utilization and –efficiencies
• Conduct studies/review to improve overall operational efficiency
• Develop and review standard operating procedures for your area
• Ensure export requirements are met and non-conformances communicated
• Ensure re-supply stock are managed and order requirements are met
• Ensure Assets are maintained and accounted for at all time
• Assist in the successful roll out and management of the 20 Key program

Minimum Requirements
• Diploma in Warehousing/Logistics/Supply Chain Management
• Have experience and knowledge of Supply Chain, Warehousing and Distribution management systems
• Have extensive experience in operating and maintaining a WMS system
• Knowledge of FMCG environment.
• Budget management and implementation
• MS Office Skills
• BPCS (advantageous)
• Accountability to accept mistakes and performance improvement required from within and not blame others
• Entrepreneurship in driving results within warehousing with personal pride
• Accessibility/modesty fitting for an employee within this Logistics function of a multi-national company
• Pragmatic approach towards execution of agreed principles
• Continuous improvement mind-set in driving better results
• Transparency in support of continuous awareness of improvement areas
• Loyalty towards the company and its objectives
• Tenacity to follow through with initiatives
• Maturity in building relationships and managing your functional area
• Compliance driven to keep our staff safe and protecting the company’s reputation
• Very responsive in nature with high levels of urgency
• Knowledge of WM9

Required skills:
• Good interpersonal skills ensuring mature and professional relationships with internal and external stakeholders
• Excellent problem solving ability ensuring a calm and mature approach opposed to unstructured crises driven management
• Numeracy skills in support of a very technical and scientific driven functional area


Application process:
Only short-listed candidates will be contacted.