Our client is searching for a Social Media and CSI Specialist to be based in their Johannesburg offices. The incumbent will be accountable for contribution to strategic marketing goals and for active collaboration with various departments that enhance media presence and reflect organisational priorities and messages.

Duties and Responsibilities:
• Creating, managing and growing the company’s presence of social media platforms on strategically relevant online mediums
• Developing and implementing digital marketing programs with primary focus on social media
• Content Creation including the writing blog posts, articles, newsletters, communication materials and material for social media channels
• Summarise insights and conversation to create actionable, client-facing reports that lead to optimisation
• Create and maintain content calendar
• Review user generated comments and posts and respond in a prompt appropriate manner
• Escalate user generated content, where appropriate, to internal stakeholders
• Enforce social media guidelines as defined by the brand
• Participate constructively in inter-department and cross-service line communications
• Analyse social media stats and compile reports showing results and making recommendations
• Ensure all social media efforts are aligned to the IMC Strategy

Corporate Social Investments:
• Implement the approved CSI strategy
• Manage the operations and budget of all CSI initiatives
• Together with the CSI Committee, ensure all initiatives are in line with the CSI policy
• Co-ordinate all CSI events and produce the relevant communications in relations thereto
• Develop and publish the Annual CSI Calendar
• Make use of social media platforms to promote organisation CSI initiatives

Requirements:
• 3 year tertiary qualification preferred in Marketing, Media studies or related filed or equivalent
• Project management experience in Social Media and CSI efforts
• Experience with Social Media and CSI efforts
• Excellent knowledge about and experience of all social media platforms on a strategic, practical and technical level
• Experience with social media and CSI budgets and managing effectively throughout a campaign, including media
• Marketing or promotional experience preferred
• Strong knowledge of current and developing marketing communications strategies across social media
• Must understand best practices across multiple social media platforms and the knowledge base to develop best practices for emerging media types
• Visual communications skills such as photography and multimedia a plus