Excellent opportunity for a Spa Front Desk Administrator at a well-known Hotel in Durban Requirements:
BEAUTY THERAPY QUALIFICATION ESSENTIAL2 to 3 years experience as a therapist an advantageAdministrative and computer skills essentialVibrant, professional, confident demeanourExcellent communication skillsClear guest services orientationSales and marketing skillsFull knowledge and understanding of Spa and Gym operations and business
Responsibilities:
Assist with managing the guest data-base, Spa & communications (Spa club/programs/loyalty/specials etc)Operating computer systems, banking and all invoicingAdministration of full office function on a day to day basisProduce daily sales reportsBanking & Petty Cash to be checked dailyAccountable for voucher and packages being correctly instituted and recordedClient Accounts checkedMonthly stock takeGuests complaints to be followed up on and dealt with the relevant staff member or problem