A leading Online Sports Betting organisation, providing a secure platform to place bets is currently looking to expand their dynamic business with a Sportsbook Customer Service Agent. This job will be based at their Cape Town offices, in South Africa

As the Sportsbook Customer Service Agent, you will be required to effectively ensure that all communication and volume received is dealt with and responded to in the required timeframe and manner. You will be assisting customers with betting requests and queries regarding their online accounts. You will be making sure that all targets are met and responding to incoming customer queries via all contact mediums (call, live chat and email). This job entails rotational shift work based on operational requirements of the organisation and its clients.

To apply for Sportsbook Customer Service Agent job in Cape Town, South Africa you will need the following:

- 2 – 3 years customer service experience
- Must be fluent in English, both written and spoken, as a first language
- Moderate typing skills/accuracy, in a Primary Language (average 30 WPM with 90% accuracy)