We have a SOLID opportunity for you… if you are dedicated to your career, determined, motivated, and consider yourself an excellent IT Support Engineer, we’ll give you a phenomenal career, in a funky office, pay you a great salary, and most importantly give you endless self-development opportunities.

This is an excellent opportunity to become an instrumental part of a customer focused support team that will allow you to work across a varied technical environment and develop your skills. Furthermore we offer great benefits, and a fantastic working environment.

Work for a SOLID company
Solid Systems is an established Managed IT Services company with offices in Cape Town and JHB.Due to growth reasons we are looking to employ a Support Engineer in Cape Town and JHB.

We are dedicated to supreme stability of our clients IT infrastructure; we pride ourselves on being the best. Our vision is to work towards and maintain our position as Africa’s number one SMME Managed IT Service Provider.



Being the best means having the best people if you think you have what it takes keep reading.

What does a Support Engineer do at Solid Systems?

The Support Engineer is responsible for maintaining long term relationships with SLA customers. A successful candidate will be required to provide onsite and remote desktop support. The employee is responsible for the deliverable's of the support plan which includes but not limited to guaranteed response times, preventative maintenance, asset monitoring and infrastructure improvements.
Support Engineers identify, troubleshoot and resolve customer issues in a timely fashion

“I’m a Support Engineer and I Just LOVE…”

• You love working closely with your technical team solving IT problems.
• You love business technology and gadgets.
• You love enabling your customers’ to better their businesses by effectively managing their technology
• You love to be consistent and proficient in the manner in which you maintain your customer’s technology

So, Am I Right for the Job?
If you can tick the boxes below we really ought to talk…

• Experience with Windows Server Standard and SBS , Active Directory, Microsoft Exchange ,Firewall technologies (Cyberoam), Anti Virus, DNS, DHCP, RAID Configurations, UPS and Backup technologies
• You have excellent problem solving ability, you are a quick learner and enjoy a challenge
• 'Hands on' experience in this type of role is important –
• You have a friendly aptitude, enjoy multitasking... and most importantly like working with people and problem solving!
• You are familiar with a support ticketing systems and don’t mind the admin side of IT Support.

I’m ready to join your team what must I do?