R18 000 - R20 000 per month.

System monitoring and alert response.
System health checks and reporting.
Telephonic and e-mail support to customers.
Remote access or on-site troubleshooting.
Remote or on-site system administration and configuration.
Minimum qualification/s

Grade 12 certificate. All subject passed on Higher Grade.
Tertiary/industry qualifications that include IT systems and networking related courses.
Minimum experience

3 years uninterrupted employment (at least 2 years at one company).
Minimum skills and other attributes

Working knowledge of Symantec Security Support
Experience with supporting networking devices.
Good English communication skills (both written and verbal)
Systematic approach (i.e.: good problem solving skills)
Keen attention to detail.
Positive and vibrant.
Desirable qualification/s and experience

Security related qualifications an advantage.
Experience as a network service provider support engineer (e.g. ISP support engineer) an advantage.
Experience with anti-virus, firewalls and/or other security technologies an advantage.
Strong knowledge of Unix/Linux an advantage.