Systems Support Agent - Rosebank Verfied

R 10k - 14k per month Rosebank, Gauteng Rosebank, Gauteng more than 14 days ago 05-12-2016 5:55:16 AM
02-01-2017 5:55:16 AM
Technologies Company looking for 2 x Software Application Agents to join our dynamic Systems Support Help Desk Team. Assist users across the globe with support and maintenance for internally developed applications and hardware. Enjoy the opportunity of interacting closely with our in-house Development and Business Systems Teams with an opportunity to grow within the company.

Main Responsibilities:
• Provide application and product support to users based in Southern Africa, UAE, Europe, Asia, New Zealand and USA
• Trouble Shoot and resolve immediate issues as well as assisting with appropriate corrective action for root cause problems
• Carry out System Maintenance Tasks

Requirements:
• Matric
• Intermediate SQL and Linux expertise
• Two years in a similar Help Desk role
• Ability to provide excellent customer service
• Good written and verbal skills. English is the company's primary communication language
• Ability to organise and prioritise tasks assigned to you
• Strong problem solving skills

Recruiter: Cartrack