Complete work overview report first thing in the morning covering previous day's activities
Compile a work report for specific technician should this be required
Ensure receipt of vehicle reports regularly
Complete ticket report on technician's callouts
Obtaining reports from technicians where required and documenting results
Ensure that all technicians are scheduled correctly
Ensure that the technician's time is used optimally
If technicians are not busy with call outs they are to be used for ticket assistance in the office
Ensure that all supporting documentation for claims have been received
Ensure that all claims are correct and accurate
All claims / payment requisition forms are sent to line manager for approval and submission
Ensure that day to day expense document is kept up to date
Ensure that accommodation / flights / travel advance is sorted out for technicians when required