Looking for a Tourplan Content Manager for an Inbound Tour Company

Experience and knowledge:
Four years’ experience in a tour operating support / system environment an advantage
A good working knowledge of Tourplan
Computer literacy
Excel knowledge
Understanding of commission and mark up structures

Tourplan System Content
Implementing processes for ease of accessing information in Tourplan for consultants and sales team
Ensure rate loading policies and procedures are strictly adhered to
Identifying process changes to optimize loading efficiency and accuracy
Ensuring Tourplan content is fully up to date and accurate at all times:
Rate, offers, child rates, group rates, value adds, etc
Trading terms, policies
Property includes/excludes
Supplier information, contact details, etc.
Overseeing the loading and checking of all of the above into Tourplan
Overseeing rate manual output
Management of Rate loading team:
Day to day management of rate loading team, their capacity and their outputs
Managing of rate loading logging and delegation
Reporting on team performance, including:
Turnaround times
Rate loading errors
Number of suppliers loaded
Team leave approval and appraisals
Interviewing and hiring new staff in alignment with HR toolkit
Ensure that the team has all the necessary resources at their disposal to perform at their jobs