Trainer
(OFFICE AUTOMATION INDUSTRY)

Provide product training and internals skills training to customers

Duties:
• Monitor OMD on a daily basis for daily delivers
• Log calls from the trip sheet
• Follow up daily on installation calls
• Move installation calls from trip sheet to the open training call report
• Monitor open training call report daily and update
• Make training appointments via calendar booking
• Prepare handouts and course material
• Coordinate training sessions
• Prepare, conducts and mark assessments
• Provide product training to customers at customer’s premises after installation
• Study, assess and test features and functions of new products in the range
• Research relevant course information frequently
• Conduct internal soft skills training
• Conduct physical site audits for Projects Team
• Oversee and ensure project installation in implemented according to the tender procedure
• Conduct training to sales staff
• Assist customers telephonically with proble,s
• Visit customers once per quarter
Requirements:

• Matric
• Facilitator or Train the Trainer qualification
• MS Office skills – essential
• 1-2 years office automation training experience
• valid driver’s licence
• self-discipline to study products
• excellent organization skills
• time management skills
• reliable, honest, dedicated team player
• strong customer relations, good communication
• proficient in English
• maintain an acceptable attendance record
• maintain a cooperative working relationship
• patience
• motivated and self-confident
• work without supervision
• attention to detail
• interest in technology
salary R18K ctc