Ideal opportunity! For a customer centric individual, to work in a fast paced, demanding environment! Needs at least 3 years experience strong customer service and exposure to high end travelers. The ability to function in a fast-paced, demanding environment.

-Effectively action the travel booking process at all levels, resulting in an efficient, effective and cost conscious travel service
-Handle all aspects of corporate consulting at senior level, with extensive International bookings.
-Liaise with airlines and preferred suppliers to ensure best possible rates are offered.
-Plan and issue detailed itineraries to include all stop-overs, accommodation, car hire, air transfers etc.
-Finalise all documentation including all visa and travel requirements to ensure 'zero error' on bookings.
-Accurately complete all reissues and ability to complete all refunds accurately
- Offering a consistent extra mile service to clients while adhering to the SOP and SLA
- Assisting junior staff with queries and complaints
- Adhere to Company /client turnaround times.
- Understanding and adhering to the clients’ travel policies and procedures.
- Full understanding of the SOP manual and alignment to the Company's Standard Operating Procedures.
-Fully conversant with preferred partners both of Company and the client.
-Ability to update all travellers profiles.
-Ensure that all fees are correctly charged at time of ticketing including invoicing and referral bookings.
- Ensure corporate fares are utilized
- Limited QC rejections.
- Responsible in assisting to clear ADMs

Qualification/ experience information
-3year experience as a Travel consultant.
-Matric Qualification and Travel Degree/ Diploma
-Beginners and intermediate and advance fares course
-Ticketing course and Ticket reissue course
-Customer service course
-Sound geographical knowledge -Sound visa knowledge
-Excellent Command of the English Language

Availability- ASAP