The position:
• Responsible for short-term policy administration (renewals, endorsements and new business).
• Providing high quality service and solutions to brokers to ensure business retention and profitable growth.
• Providing qualitative service levels to internal and external clients.
Minimum Qualification:
• Matric / Grade 12.
• A full qualification in short-term insurance.
• RE5 would be an advantage.
Experience:
• 5 years’+ short-term domestic and commercial insurance experience.
• Good understanding of short-term procedures.
• Computer literate in Microsoft Office and insurance systems (preferably flexi).
• Strong attention to detail and distinct ability to identify grammatical and spelling errors.
• Must be able to work under pressure.
• Excellent time management skills.
• Excellent oral and written communication.
Skills and personal attributes:
• Excellent administration skills.
• Effective time-management skills.
• Problem solver.
• Team player.
• Good client service skills.
• Good communication and listening skills (excellent telephone etiquette).
• Maintain effective office procedures.
• Well-spoken and presentable.
• Conversant in English and Afrikaans.
• Strong organisational skills, able to prioritise.
• Attention to detail
• A strong can-do attitude and an energetic positive approach.
• Sound knowledge of statutory and legislative requirements.