Area Operations Leader

Remuneration:Market related
Location: Cape Town
Job level: Management Snr
Type:Permanent
Reference:#CUMG-2909
Company:Cape Union Mart

Job description
We are seeking a self-motivated, goal orientated individual, passionate about the Cape Union Mart group and their career development, to manage stores in the Southern Region. You will be responsible for improving performance, productivity, efficiency and profitability through the effective implementation of strategies in line with the company vision.

Requirements
Lead a team of store managers towards effective collaboration and attainment of goals

Optimize and oversee in-store operations to ensure efficiency

Attention to financial performance in order to ensure that stores are profitable and stay within budget

Responsible for all store recruitment and timeous filling of vacancies

Ensure compliance with company’s policies and operational guidelines

Deal with challenges by providing creative and practical solutions

Evaluate performance using key metrics and address issues to ensure improvement

To participate and contribute to a culture that builds rewarding relationships, facilitates feedback and provides exceptional customer service

To promote equality and diversity as part of culture of the organization

To ensure that the people-perspective is represented in strategic decisions

Provide teams with a stimulating and supportive environment and drive their growth and development

Decisive thinking and an ability to analyze information quickly and use it to make robust decisions

Ability to work well with a range of people both within and outside of the organization

A strong inclination to take on additional responsibilities and ensure delivery with high level of commitment

Leading and driving change management projects and promoting Operational projects and initiatives to internal clients and getting their buy in

The ability to lead in a highly pressurized, rapidly growing environment


Experience & Qualifications

A minimum of three years’ management experience in Operations in a retail environment

Excellent communication skills and the ability to interact at all levels

Proven managerial and leadership skills (inspirational leadership)

Proactive management and the ability to work unaided

Skilled in the use of Microsoft Word and Excel

Qualification in Business or Retail Management advantageous

Valid driver’s license

Ability to travel extensively within the region

Personal Skills/Attributes

An emotionally intelligent, inspiring leader

Action orientated/results driven

A strategic mind-set

Ability to convert vision and strategy into actions and results

Critical thinking and problem solving skills

Planning and organizing

Strong delegation skills

Sound decision-making ability

Ability to work in a Team

Conflict management

Excellent communication skills

High attention to detail

People focused

High tolerance for stress