Brief Posting Description
Manages staff of a large branch more than 50 Maximising branch revenues sales and customer satisfaction
Detailed Description
Job Requirements
• Achieve net profit growth for business
• Achieve sustainable Balanced Scorecard Outputs and Standards for the Business
• Develop a service culture which builds rewarding relationships, proposes innovations and allows others to provide exceptional client service
• Build and maintain strategic relationships with internal and external parties to support the sales strategy
• Develop and implement a comprehensive sales and service plan to deliver on customer needs/ expectations and targets
• Monitor changes in legislation, regulations, initiatives and relevant industry practices. Ensure drafting and implementation of appropriate interventions. Ensure compliance with audit requirements
• Improve business decisions by providing accurate and reliable business intelligence (information) together with analyzing trends and data
• Manage own development to increase own competencies
• Plan and manage performance, skills development, employment equity, talent and culture of team in order to improve innovation, achieve efficiencies and increase competencies

Additional Details
• 3 year industry related Degree.
• Exceptional and detail working knowledge. Understanding of bank systems and banking products