YOU: Have entrepreneurial spirit; go above and beyond in all you do; and are radically passionate about making a difference - then Social Franchising is for you!

As South Africa’s first social franchisor, our goal is to strengthen an inclusive and growing economy by cultivating small enterprises and developing them into sustainable social franchises. We are more than a development company - we're building a cutting edge brand to help entrepreneurs change the nation through franchising.

We're always improving, always testing, always changing and always developing! Come grow with us.

THE JOB: CHIEF OPERATING OFFICER

Reporting to the Founder and CEO, the COO will lead all internal operations including the following responsibilities:

• Manage and direct company operations to ensure production efficiency, quality, service, and cost-effective management of resources
• Working in partnership with the management team and board of directors, create the strategic five-year plan and implement new processes and approaches to achieve goals
• Plan, develop, and implement strategies for generating resources and/or revenues for the franchisor, franchises and for new franchise development
• Identify and assess new franchise concepts for development and direct implementation strategies for new franchise IP, training programmes and business systems
• Develop, establish, and direct the execution of operating policies to support overall company objectives
• Lead the performance management process that measures and evaluates progress against goals and revise objectives and plans in accordance with current conditions
• Oversee all administrative functions, ensuring smooth daily operations.

YOU ARE: A seasoned, strategic and process-minded professional with experience scaling a franchise business, assessing new franchise concepts and developing a performance culture among a group of diverse, talented individuals. You must be a proven leader who is able to help others to deliver measurable, cost-effective results that make our social franchise vision a reality.

YOUR QUALIFICATIONS:
• Must have a minimum of 8+ years of strong operational experience: ideally have worked in a senior management role for 5+ years. Experience of business ownership is a plus.
• Demonstrated success in financial planning and analysis with previous experience overseeing human resources, information technology, and legal.
• Skills should include organisational development, people management, budget and resource development, and strategic planning.
• Excellent people skills, with an ability to partner with a dynamic leadership team.
• Personal qualities of integrity, credibility, and commitment to the mission of the social franchising
• Flexible and able to multi-task; can work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions; demonstrated resourcefulness in setting priorities and guiding investment in people and systems.
• Proven track record of leading organisations through strategy formulation, to operational design, to execution, to results

If you have not had any response in two weeks, please consider your application unsuccessful. Your profile will be kept on our database for any other suitable roles / positions.

Apply before 31 August 2014.