Job Description

Perform scheduled and unscheduled maintenance on the full range of XEROX WORKCENTER \ PHASER equipment in a workshop environment.

Interface with customers and exhibit a proactive approach in attending to customer needs.

Render technical support to customers, including telephonic and electronic support, nationally to remote customers.

Consistently achieve effective service processes.

Demonstrate care of all company assets e.g. toolbox

Exhibit a proactive approach to self-development by continuously keeping abreast with relevant product developments.

Perform general admin work and housekeeping.

Conduct over the counter sales of spares and consumables as and when required.

Source, package and ensure delivery of warranty parts nationally.

Ensure proper audit of parts returned and machines.

Perform any other ad-hoc tasks as and when required.

Job Requirements

Grade 12 or equivalent qualification

Electromechanical exposure required

Must have minimum 1-year Technical experience

N+ qualification would be advantageous

Intermediate proficiency in MS Office essential

Valid driver licence preferred