To compile accurate quotes according to request and/or solution received according to SI policies and procedures
To ensure appropriate vendor quotes are utilized and correct discounts applied according to SI policies and procedures ie. Deal registrations
To respond/acknowledge all quote requests/queries within the 30 minute SLA according to standard operating procedures.
To deliver acceptable service to internal and external customers with no valid complaints at managers' discretion
Communication on a daily basis via email to internal and external customers on quote requests / orders and queries
To handle escalated queries in order to conclude with a satisfactory outcome to both customer and company according to SI policies and procedures
To ensure requests have been acknowledged and updated daily.
To ensure that all the correct information and supporting documentation is uploaded
To ensure that all quotes are completed within the customer specific SLA's
Ensure all orders received before 15h00 must be processed the same day
Ensure individual development is in line with the role being fulfilled

Qualifications:
Std 10 or Grade 12
Business or sales certificate
Degree: Industry related sales, business development
Sales
Business Development
Networking technology
Storage technology
Microsoft and other Software technologies
Communication (Written and Verbal) - Clear, concise, good command and conveyance of language
Feedback/information sharing skills - Ability to convey information accurately & constructively
Time management - Effective time utilization, meeting all deadlines
Strong communication, analytical, problem solving, and decision making skills to effectively uncover
Service orientated
Relationship building skills with all stakeholders (interdepartmental/customers etc.)
Administrative in nature (organized)
Results oriented: Ability to achieve targets within given parameters
Proactive, self-starters, with a focus on delivery/outputs
Ability to identify opportunities
Interpersonal communication skills including diversity