An exciting Key Account Manager has just become available from the world's largest and most successful privately owned distribution company.

The Role

The Purpose of the job is to provide customers a main point of contact for the management, control and maintenance of RTT key customers for retention, growth, operational efficiency and profitability

Key Accountabilities
•Visit customers on an ongoing basis.
•Trouble Shoot and provide customers with operational solutions.
•Communicate effectively back to customer on an ongoing basis.
•Negotiate contracts and other operational challenges.
•Ensure customer satisfaction in line with essential duties.
•Entertain customers at multiple levels.
•Assist in Debt collection.
•Manage and ensure customer satisfaction.
•Client Retention
•Customer and Base Growth
•Client and Business Profitability
•Business and Work Activity
•Selling
•Negotiating
•Data Analysis
•Financial Concepts

•Manage, Control and ensure customer budget expectations.
•Ensure credit not processing
•Enable and assist Debtors in collecting aged monies.
•Ensure correct presentation and layout of rates and ancillary charges to customers.
•Assess and gauge customer profitability.

Skills & Experience
Must be able to work on office Word / Power Point / Excel