REQUIREMENTS
o Matric plus diploma in office administration or Completed course/Qualification in bookkeeping
o Good understanding of the role and functions of a member based organization
o Extensive experience in members services and a membership management system
o Proven ability to communicate effectively in written and spoken English and other language/s
o Demonstrated administrative ability, showing accuracy, attention to detail, using discretion, and to work pro-actively
o Knowledge of MS Office Package, database and familiar with website tools
o Data Capturing and monitoring abilities
o Commitment to participate in work practices, workplace diversity and working effectively with a team
o Experience with and understanding of business financial administration
o Good customer relations and impressive telephone etiquette.

RESPONSIBILITIES/DUTIES
o Provide general assistance in membership related administrative issues
o Maintain accurate and up-to-date membership details in membership management system
o Provide monthly and other requested membership statistics and reports, data for financial reconciliation, invoicing, and information
o Active participation in membership recruitment and retention programmes and initiatives, including taking initiative to propose promotions and opportunities
o Acting on membership related enquiries from members and potential members in a timely and satisfactory manner as required
o Adhere and help enforce the Membership Procedural Manual/Policy at regional and branch level
o Deal with the control of stop order books including but not limited to receipt, issue, collection and storage of membership books
o Participate in the optimizing process and system maintenance of the membership management system
o Provide assistance to branches including Regional Office or Head Office as required.

BASIC SALARY: R87 609.00-R168 839.00(plus benefits)