Summary of the Job
The Operations Manager is responsible for ensuring and improving the performance, productivity, efficiency and general operations of the organisation through the provision of effective methods and strategies. The SAIL’s Operations Manager is accountable for the management of HR, Finance and office operations and is required to improve processes, policies, procedures and operations in support of organisational goals.

Roles and Responsibilities
HR
? Develop / review, align and improve organisational policies
? Plan the use of Human Resources
? Manage recruitment and placement of required staff
? Review and establish organisational structures
? Oversee the establishment of work schedules for the Operations Department
? Supervise, monitor and evaluate staff performances
? Management of organisational contracts
? Communication with staff

Finance
? Oversee and management the finance department
? Manage and oversee payroll
? Manage the Finance Administrator

Operations
? Management of the building – internal and external
? Management of the IT infrastructure
? Supplier management
? Manage operations administration

Qualifications and Skills
? B degree
? Relevant experience